Privacy policy

Effective date: 8 October 2026 (website visit statistics added)

This policy explains what personal information Greene Gator Technology, Inc. ("we") collects through the opsprompt.app website and the OpsPrompt live demo (livedemo.opsprompt.app), what we do with it, and how long we keep it.

It does not cover the OpsPrompt service we run for our customers. How a customer's employees' information is handled there is set out in that customer's agreement with us and in the terms shown inside their app.

What we collect

When you visit the website. The website doesn't use cookies or advertising trackers. We count visits with Plausible Analytics, which uses no cookies and stores nothing that identifies you: when a page loads, Plausible receives the page address, the page you came from, your browser and device type, and your country or region, worked out from your IP address. Your IP address isn't stored, and a visit can't be tied to you or followed to other websites or from one day to the next. We see only totals, such as how many people read a page. Its only form is the contact form (below). Like any website, our hosting provider (Microsoft Azure) receives your IP address and browser details when you load a page, and keeps standard request logs. The pages load fonts from Google Fonts, so Google also receives your IP address and browser details when the fonts load. Each page also asks the live demo site whether a demo is free right now, to show a "Try it now" button; that check sends no information about you (the demo site sees your IP address, as any website does, and doesn't store it).

When you use the contact form. The contact form asks whether your message is for sales or support, your name, your company, your email address, and optionally your phone number and a message. It is sent to us by email (to our sales or support inbox), with your email address as the one we reply to. The website and the demo app don't store it; we keep it in our email like any message you send us. We don't email anything to the address you type in except our reply.

When you email us. If you write to sales@opsprompt.app or support@opsprompt.app, we receive your email address and whatever you include in your message.

When you request a live demo. The booking form asks for your name, company, work email and the time you'd like, and optionally your phone number and trade. If the demo is free and you choose to start it right away, the form asks for the same details except the time. We also record the request's status (requested, confirmed, used, cancelled) and when it changed.

The "are you human?" check. Before the demo booking form or the contact form sends anything, a check from Cloudflare (Turnstile) confirms it comes from a person, not an automated program. To do that, Cloudflare receives technical details from your browser and device, such as your IP address and browser type. We receive only whether the check passed. Cloudflare doesn't use it for advertising; see Cloudflare's privacy policy.

When you use the live demo.

• Your sign-in. You sign in to a shared demo account that belongs to the fictional company, with your booking code as its password for your time slot. We don't create an account for you. We note when your code was used so the demo only opens during your time, and the account's password is changed as soon as your time ends. Microsoft keeps its normal sign-in records for the demo account (including the IP address it was used from).
• What you try. The demo has a "Things to try" guide. We record which of its steps you completed (for example "walked a guided procedure" or "published a document") on your booking, so we can follow up on what interested you. We don't record what you typed.
• What you do in the demo. The demo is a shared site set up for a fictional company. The questions you ask and the documents, forms, procedures, videos and settings you add are stored in the demo so the app works the way it would for a real company. Questions are stored without your name, as the app does for every customer. If you send one of the sample company's forms, it is emailed to you, at the address on your booking, so you can see it arrive; it goes nowhere else. Your questions are answered by an AI model we run in our own Microsoft Azure account; they are not used to train AI models. Please don't add anything confidential, personal or real.
• Security. To stop the booking, start and code pages from being misused, we briefly hold your IP address in memory to limit repeated requests. It isn't written to storage.

How we use it

We use your information only to:

• arrange your demo: review your request, email you your personal code, the link, the time and a calendar invitation (or, when you start right away, email you your code and link at once and let our team know);
• see which parts of the demo you tried, so our follow-up is about what interests you;
• run the demo during your time and end your access afterwards;
• reply to you and follow up about the demo or OpsPrompt;
• see, in totals only, how many people visit the website and which pages they read, so we can improve it;
• keep the website and the demo secure and working.

We don't sell your information, we don't use it for advertising, and we don't share it with anyone except the service providers below, or where the law requires it.

Service providers

• Microsoft (Azure): website hosting, the demo app and its storage, sending the demo emails and contact form messages (Azure Communication Services), guest sign-in (Microsoft Entra ID) and the AI model. Our Azure resources are in the United States (East US and East US 2).
• Cloudflare (Turnstile): the "are you human?" check on the demo booking form and the contact form.
• Google (Google Fonts): the fonts on our web pages.
• Plausible (Plausible Analytics): website visit statistics, with no cookies and no personal information stored. Plausible's servers are in the European Union; see how Plausible handles data.
• Our email provider (Microsoft 365): messages you send us and demo notifications to us.

How long we keep it

• Demo content (your questions, anything you added): deleted by the automatic reset when your session ends, before the next demo. Deleted list entries can sit in the demo site's recycle bin for up to 93 days, where only our administrators can see them.
• Your demo access: ends when your session ends (the demo account's password is changed). There is no account of yours to delete.
• Your booking details (name, company, email, phone, trade, time, and the guide steps you completed): deleted 90 days after the time you booked or asked for, whether or not the demo went ahead.
• Email you send us, and contact form messages: kept as ordinary business correspondence.
• Website visit statistics: kept by Plausible as totals that don't identify anyone.
• Hosting and sign-in logs: kept by Microsoft for their standard periods.

Your choices

You can ask us to show you, correct or delete the information we hold about you, or to cancel a demo, at any time: email support@opsprompt.app. We'll delete your booking on request, even before the periods above. If you don't want the demo, don't submit the form; you can still email us.

Children

The website and demo are for businesses. They aren't meant for anyone under 16, and we don't knowingly collect information from children.

Changes

If we change how we handle your information, we'll update this page and its effective date.

Contact

Greene Gator Technology, Inc. · support@opsprompt.app