OpsPromptPlans
Standard and Premium
Both plans give your whole crew answers from your own documents, on a phone, iPad or desktop, in English and Spanish, and let your admin manage your people without calling us. Premium adds guided troubleshooting, video uploads, document security levels and an assistant that helps your office keep it all current.
Pricing
One annual price, by the people you invite
| Standard | Premium | |
|---|---|---|
| Per year | $1,200 | $2,400 |
| Users included | 25 | 25 |
| Each additional user, per year | $24 | $48 |
| Setup | Included | Included |
- Users are the people you invite to the app, counted each quarter, so seasonal crews are easy: your invoice adjusts up or down at the next cycle.
- Billed annually. Monthly invoicing is available at the same price.
- Renews annually; 60 days' notice to cancel.
- Help writing or cleaning up your documents and procedures is available separately as consulting, quoted on request.
The two plans in short
Standard
Answers, forms, checklists and videos for the whole crew
- Answers from your own documents, with the page they came from, in English or Spanish
- Personal pay, leave and HR matters go straight to a person
- Every company form in one place: links, fillable form pages, Adobe Sign forms
- Inspection checklists on a phone, emailed to the supervisor when done
- Company videos by link
- Your office publishes from a browser and sees Knowledge Gaps and Insights
- The People page: your admin invites and removes people, and names curators and other admins
- Setup and email support included
Premium
Everything in Standard, plus
- Guided troubleshooting, one step at a time, with safety steps that can't be skipped
- Upload your own video files
- Checklists drafted from your safety manual
- Document security levels: leads and managers see what technicians don't
- The office assistant: drafts answers and fixes, re-checks gaps, flags stale content, for your office to approve
In detail
Feature by feature
| Feature | Standard | Premium |
|---|---|---|
| Answers for the crew | ||
| Answers from your documentsA short, plain answer from your handbook, manuals and procedures, with a link to the exact page. When the answer isn't in your documents, it says so instead of guessing. | ||
| Only from what your office publishesNever from the internet, and one company's documents are never mixed with another's. | ||
| Personal HR matters go to a personQuestions about someone's own pay, leave or a complaint are handed to your HR contact, not answered by the assistant. General policy questions are answered from your handbook. | ||
| English and SpanishAsk in Spanish, get the answer in Spanish, citing your English documents by name. | ||
| Follow-up questions, listen, share and saveAsk a follow-up in the same thread, hear an answer read aloud, share it, or save it for later. | ||
| Manufacturer manual linksWhen a question names a brand you service and your documents don't cover it, a link to that manufacturer's own manuals page. | ||
| Forms, checklists and videos | ||
| Company forms libraryEvery form in one place: links to your forms, Adobe Sign web forms, and fillable form pages sent to the right person by email. | ||
| Inspection checklistsScaffold, ladder, vehicle and jobsite checks on a phone: OK, Issue or N/A on each item, emailed to the supervisor when done, and your safety contact can be copied on any issue. | ||
| Checklists drafted from your manualsThe assistant drafts a checklist from a manual you've published, each item with the passage it came from, for your office to check and publish. | — | |
| Company videos by linkLink a video on YouTube, Vimeo or your website; the answer offers it at the right moment. | ||
| Upload your own video filesYour video files are stored with your documents and play in Microsoft Stream, with no third-party video service. | — | |
| Guided troubleshooting | ||
| Guided troubleshooting proceduresYour procedures walked one step at a time on a phone or iPad, in your company's own words. Safety stops can't be skipped. Steps can carry pictures. | — | |
| Build procedures as a flowchartYour office turns a PDF procedure into a guided one, or builds one on a flowchart, and tries it before publishing. | — | |
| Field feedbackOne tap at the end: did it fix it? Counted with no names, so your office sees which steps need work. | — | |
| Sign-in, security and people | ||
| Sign in with the account they already haveMicrosoft 365 accounts sign in with Microsoft; Google Workspace accounts with Google after a one-time setup with your Google admin; any other email with a one-time code. | ||
| Only the people you inviteTurn off someone's company account and they can't sign in here either. | ||
| Document security levelsUp to three levels, so leads and managers can see documents technicians don't. Each document is published at a level. | — | |
| The People pageYour admin invites people (one at a time or a whole crew list), removes them, and names curators and other admins, without calling us. With Premium, they set each person's security level there too. | ||
| For the office | ||
| Publishing pageAdd, replace and remove documents from a browser. Live within minutes, no SharePoint skills needed. | ||
| Knowledge Gaps and InsightsEvery question it couldn't answer becomes a to-do list, with what people ask most. No names attached. | ||
| Monthly owner reportA short email each month: questions answered, what wasn't covered, gaps fixed, and an estimate of the time and pay saved, from your own pay rates. | ||
| Your name, logo and greetingYour office sets the company name, logo, opening message and suggested questions itself. | ||
| Answer a gap in one sentenceType the answer to an open gap; the assistant drafts a Company FAQ entry for your office to check and publish. | — | |
| The office assistantRe-checks open gaps after new documents are published, suggests fixes to procedures from field feedback, and flags documents that may be out of date. Nothing is published without your office's approval. | — | |
| Upload assistantSpots duplicates and newer versions of documents you've already published, and suggests the folder and level. | — | |
| Setup and support | ||
| Setup includedWe set it up; your crew joins by scanning a QR card, or the QR code in the app (Share app) on a coworker's phone. Nothing to install. | ||
| Help guide and email supportA how-to guide in the app for the crew, the office and your I.T., and email support when you need a person. | ||
- Questions about plans or pricing? Contact sales.
Not sure which plan fits?
Try the real app in about 15 minutes, set up for a sample company, then talk it through with us. Or put your own numbers into the savings calculator.